Case Study: Wells Fargo – how long can you ignore ethics?
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Here are some "interesting" facts as a result of Wells Fargo's abuse of customers: Fake accounts: 2 million + Fines: $185 Million Fired: 5300 managers Resigned: Two CEO's, John Stumpf and his successor Tim Sloan Legal fees: $40 – $50 million per quarter (gosh, if you only gave...
Top 8 (useful) Things I Learned in 2018
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About two years ago I started keeping a Word document on my computer of Things I Learned. I realized that I learn so many great things each week – that enrich my work life, or make it easier – and often I forget them just as quickly as...
Top 7 Phrases Every Leader Should Have in His / Her Vocabulary
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One of the problems with being a manager is that no one teaches you to be a manager. Most folks who become managers do so because they are technically competent at what they do, and they get promoted. Therefore most managers are learning by trial and error and committing some...
Missing Leadership Skill: Conflict Management
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photo credit: Jean Wimmerlin / Unsplash One of the things we DON'T teach our future leaders: ✔ Conflict Management Conflict management is a skill that all up-and-coming leaders should learn. Some research suggests that 25% of a manager’s day is spent managing conflict. Most people...
Is it Worthwhile to Learn a Useless Skill?
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A few months ago I was facilitating a conversation with a group of CLOs (Chief Learning Officers) and two got in to an almost-heated discussion about the "worthiness" of learning to drive a stick-shift vehicle. The conversation started around the premise of the demise of...
FREE Developmental Assessments
Self Management is Key to Leadership Development [caption id="attachment_19138" align="alignright" width="259"] assessment[/caption] One of the hallmarks of a good leader is the ability to "manage" oneself. In other words - stay grounded, communicate well, use emotion in a positive way, etc. Unfortunately most folks learn self management skills through...