Creating Training That Appeals to Teens
We just read an interesting article in a silicon valley newspaper about a food service company that staffs boardwalk concessions stands all over the US (20 in total). The company, Whitings Foods, employs 250 young people (ages 16 – 21) in the summer months.
Training is conducted via:
YouTube video (launched from the cash register no less!)
The VP of Human Resources says the key to developing a productive and hospitable workforce is training new employees using high-tech media that teenagers can relate to – such as cell phones and the internet.