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Quotable: Ara Ohanian

2013 will see the emergence of L&D professionals who are truly focused on the effect they produce on business. I see the L&D professional progressing through three states of evolution. Yesterday’s professionals were concerned with pushing out information through courses. Today’s hybrid uses a blend of push techniques and technological pull techniques to share information and stimulate conversations. Tomorrow’s L&D professionals will step back from full focus on content creation and delivery, seeing it as a single strand of responsibility. They will see their role expand to include building systems where employees learn from each other, and, crafting filtering systems for the best information for a particular need to be located as quickly as possible. This new role will involve a combination of creative thinking, collaboration with the business, and focus on speed and delivery against business objectives.

Quotable: Ara Ohanian, Chief Happiness Officer and CEO, CERTPOINT Systems