CLO’s Reasons for Outsourcing Training

Outsourcing some of your training functions such as instructional design (ahem) and delivery can help reduce the stress of creating and delivering content in an ever-changing environment. But don't take our word for it, here are some comments from CLO's Business Intelligence Board members, when...

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Powerpoint Slides are not Participant Guides

The content and design of a participant guide is critical to its effective use by the learner. Too often, reproductions of PowerPoint slides are considered participant guides. There is absolutely no point in providing participants a reproduction of what they are already looking at. A slide...

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5 General Rules for Workplace Tests Part-5

Rule #5 Ordering Questions You may wish to group evaluation questions by topic or you may mix them up. Back on the job, the work people encounter won't show up in any kind of logical sequence – so mixing questions up has its merits. On the other...

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5 General Rules for Workplace Tests Part-4

Rule #4 Use Key Words Key words assist the test-taker in figuring out the answer. Who triggers the respondent to look for a person or position What triggers the test taker to look for a thing or a process Where triggers them to look for a place or location When...

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5 General Rules for Workplace Tests Part-3

Rule #3 Stick to the Facts Do not include trivial information - the only intention of which is to confuse the test taker. For instance: Bob and Ed left their office on K Street in Washington DC at 4:45 pm to travel to BWI airport for a...

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5 General Rules for Workplace Tests Part-2

Rule #2 Give Adequate and Specific Instructions Instructions are critical. Do everything you can to make sure test takers know WHAT to do, and WHEN and HOW to do it. Examples: • If there is a time requirement, state it. e.g. you must finish this section in 30 minutes •...

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5 General Rules for Workplace Tests Part-1

RULE #1 Do Not Trick Them If you have not taught “it” in the training, it should not be on the test. In addition, your test questions should be stated in the same manner they were stated/taught in the class. For example: if you teach the three...

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